Contact Us
Have more questions about Family Energy? Need help signing up?
By phone, email, or mail, our family care representatives are ready whenever you have a question, concern, or suggestion.
Here’s how to contact us:
Customer Service:
[email protected]
Phone:
1-888-472-1085
Monday – Friday: 9:00 a.m. to 5:00 p.m. EST
Fax:
1-866-991-4323
Mail:
Family Energy Inc., PO Box 967, Buffalo, NY, 14240-0967